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Displaying 1-25 of 45 jobs
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Posted 6 days ago by Adecco
RO1 is advantageous however training will be provided for this.To be considered for the role you will be required to complete a online assessment which is 56 questions to rate 1-10 agree or disagree - it should only take no more than 10-15 minutes, once completed we can submit your CV to the Hiring … more
Posted 4 days ago by Spencer Clarke Group
My client in Central London is looking to appoint a talented Housing Complaints Manager on a Contract basis. The role will play a key role in reducing the current backlog of complaints for the local authority, whilst managing relevant KPI's, compliance and performance. About the role. Based … more
Posted a week ago by Experis
To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected … more
Posted 15/04/2024 by Kane Recruitment
Work collaboratively across all service areas with other senior managers (including those from partner organisations and agencies) in order to deliver services, generate efficiencies and create synergies wherever possible. Lead, manage and develop staff so that they are capable of and … more
Posted 5 days ago by Remedy Social Work
To deputise for the Safeguarding, Review & Quality Assurance Manager as required. To ensure complaints are dealt with in accordance with department policies and timescales.You will need to be. SWE registered. Eligible to work in the UKWhy Choose Remedy. Competitive pay rates. Access to … more
Posted by Riverside Housing
To deputise as requested for the Commercial Property Manager. Proactively manage the commercial property portfolio - including marketing, letting, maintenance, compliance and landlord / tenant functions. To carry out all property management tasks as directed by manager or other …
Posted a week ago by Pontoon
Collaborate with Client Service Relationship Managers to prioritise and resolve client issues effectively. Work with clients to promote self-service opportunities and streamline processes. Maintain accurate client profiles and contact information. Skills & Qualifications. Strong … more
Posted 16/04/2024 by The Oyster Partnership
HOUSING CUSTOMER SERVICE MANAGER. £30.00 - £37.00PHR UMBRELLA RATE. 12 MONTH INITIAL CONTRACT. ROLE BASED IN WEST LONDON. HYBID WORKING AVAILABLE. MUST HAVE WORKED WITHIN A HOUSING OR COUNCIL SETTING TO BE ELIGABLE. This is an outstanding opportunity for a high calibre customer services … more
Posted 5 days ago by Carrington Recruitment Solutions
Business Relationship Manager, Accountancy Audit, Compliance, L&D, Mainly Remote, 12 month FTC. Business Relationship Manager / Audit Learning & Development Manager required to work for a Professional Services company based in Central London. However, this role will mainly … more
Posted 6 days ago by Eden Brown Synergy
We are working with Enfield Council to recruit a Deputy Contact Centre Manager. Edmonton Contact Centre is a purpose built site, located close to Edmonton Green train and bus stations. As Enfield's dedicated Supervised Contact team they provide a professional, effective, safe and caring … more
Posted 3 days ago by NRL Recruitment
Ensure the contract partners team are fully competent to perform their assigned roles – and that any shortfalls are reported to the Service Manager without delay. Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule. Ensure early … more
Posted a week ago by AKTON Resourcing Ltd
Produce performance reports for the complaints and enquiries service and undertake monitoring / auditing tasks as directed by the team manager. Manage information within the Housing Team to ensure responses to complaints and enquiries are comprehensive and meet the requirements of the City … more
Posted a week ago by Randstad Perm Professionals
A leading Social housing group is looking for a dynamic and experienced People Operations Manager to provide day to day operational supervision of the HR function. As People Operations Manager, you'll lead the charge in overseeing day-to-day HR operations, serving as the go-to for … more
Posted a week ago by Finegreen
Provide an expert corporate employee relations advisory service to managers, modelled extensively around e-access and e-tools, that ensures the organisation becomes and remains an employer and provider of choice. Ensure that “every conversation is a coaching conversation” when advising … more
Posted 19/04/2024 by AKTON Resourcing Ltd
Produce performance reports for the complaints and enquiries service and undertake monitoring / auditing tasks as directed by the team manager. Manage information within the Housing Team to ensure responses to complaints and enquiries are comprehensive and meet the requirements of the City … more
Posted a week ago by Finegreen
Provide managers and staff with professional, comprehensive and timely Human Resources advice and support, ensuring that the service provided is consistent with defined quality standards. Ensure that "every conversation is a coaching conversation" when advising managers on employee … more
Posted a week ago by CRA Group Ltd
Supporting managers at formal hearings and appeals including dismissal appeals. Working with trade unions to resolve complex employment matters at an early stage. Advising on organisational change e.g. restructures, TUPE and any associated staff redeployment, transfer, or redundancy matters … more
Posted 24/04/2024 by AKTON Resourcing Ltd
To work with managers in the Repairs Contact Centre and other areas of the service to resolve operational and other issues presented by customers. To undertake all related administrative work associated with the ordering and tracking of outstanding repairs works /disrepair specifications … more
Posted 26/04/2024 by Real Time Consultants
Head of Sales Operations / CRM Manager ( FTC) ( London Hybrid 1/2 days on site. Our Award winning Reg Tech client is looking to recruit an experience Head of Sales Operations / CRM Manager ( FTC) . With strong experience of CRM , change management , change request , implementation … more
Posted 19/04/2024 by Social Personnel
To keep social workers and managers informed when a care leaver could be at risk of harm to themselves or others or where more comprehensive assessment of need or more support is indicated. To monitor the welfare of children and young people, including in regards to child protection and … more
Posted 2 weeks ago by Service Care Solutions
The Personal Advisor will regularly prepare, update, review, and implement pathway plans in conjunction with the supervising manager, and ensure parallel planning where applicable. They will also undertake human rights assessments and ensure that the rights of the care leavers are observed. … more
Posted 15/04/2024 by Eden Brown
Need someone to start ASAP, who can pick up and hit the ground running with the management of such ER casework, often where a number of these process are underway at the same time and where the concerns raised and needs are complex or the managers require active case management support. <em … more
Posted 16/04/2024 by iPeople SC Solutions Limited
Audit the use of complaints and member enquires systems to ensure staff are complying with current procedures and provide feedback to managers to assist with staff performance management. Provide accurate and timely reports and briefings concerning complaints, members enquires and Freedom … more
Posted 5 days ago by Michael Page
Working alongside managers to give advice and guidance on best practice. Supporting with the streamlining of the HR function - including digitisation and creation of policies / processes. Profile. The successful candidate will be someone. with strong HR Advisory experience. with experience … more
Posted 5 days ago by Randstad Construction and Property
You will act as a regional expert, providing support across different work streams to Supervisors, Managers and Senior staff, support with employee relation queries, ensure all casework administration is accurate and maintained in line with GDPR. This role will cover multiple functions, to … more
Posted 25/04/2024 by MMP Consultancy
MMP Consultancy is currently recruiting an enthusiastic Customer Service Manager to join a National Social Housing Contractor based in North London. Responsibilities. Ensuring that customer service delivery is continuously improved in ways that meet the needs of the customer as well as our … more
