Contact Centre Manager
Posted 2 days ago by Candidate Source
- Salary:
- £550 - £700/day
- Location:
- Cardiff
- Job Type:
- Contract
Managing and leading Operations Manager who oversees the team of managers and agents. Ensuring KPIs within the service are met. Developing and implementing strategic plans to enhance service quality and customer satisfaction. Optimising contact centre technologies and processes. Analysing … more