Contract Complaint Handler jobs in Batchworth, Hertfordshire

We are looking for an experienced Complaint Handler who is passionate about finding fair outcomes for customers....

Housing Complaints Officer (Hybrid - West London) Rate: £30 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London...

A core function will also be to ensure compliance with the Housing Ombudsman and Local Government and Social Care Ombudsman Complaint Handling Code....

You will ensure complaints are handled in line with legislation, Ombudsman expectations, and internal policies, delivering fair, transparent, and timely outcomes for residents....

Prepare and coordinate the Local Authority's response to internal complaints, Local Government Ombudsman investigations, and SEND Tribunal cases. Contribute to effective management information systems and the completion of statutory returns....

Complaints and Information Officer (Interim): Complaints: Stage 1 and Stage 2 complaint acknowledgements and assignment to handlers Reviewing Stage 2 escalation requests and taking decisions about escalation in line with...