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Posted 31/05/2024 by Tate
Coordinate with various departments to route cases to the appropriate team or specialist. Maintain detailed records of client interactions, triage assessments, and collected documents. Provide clear and accurate information to clients about the next steps and expected time lines. Follow up … more
Posted 05/06/2024 by Stonewater
Our Customer Experience directorate are now seeking a Housing Services Development Lead – someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience. You will ensure critical business learning from customer feedback is … more
