Job Title: Helpdesk Administrator
Location: Denton, Manchester
Salary: £24,000 - £24,500 per annum
Job Type: 6 month fixed term contract

Mon - Fri 9:00am -5:00pm

About the Role:
We are a facilities management company seeking an organized and dedicated Helpdesk Administrator to join our team in Denton, Manchester. You’ll play a crucial role in supporting our contracts, handling helpdesk inquiries, planning, and scheduling maintenance tasks efficiently across our helpdesk setup.

This is an initial 6 Month Fixed Term Contract

Key Responsibilities:

• Act as the main point of contact for client inquiries, ensuring prompt responses and service excellence.
• Efficiently schedule and coordinate tasks, balancing multiple contracts and priorities.
• Provide helpdesk support to ensure smooth operations, liaising with internal teams and contractors to meet client needs.
• Maintain and update records for ongoing and completed work, tracking progress and logging updates accurately.

Skills & Experience Required:

• Prior experience in a helpdesk, planning, or scheduling role, preferably in a facilities management environment.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, with a client-focused approach.
• Familiarity with multi-desk operations and experience working across various contracts is an advantage.

How to Apply:
If you have experience in helpdesk support, planning, or scheduling and are ready to bring your skills to a dynamic team, we’d love to hear from you!