Intervention Worker

Posted a week ago by Trident Group

Birmingham, West Midlands, United Kingdom


Intervention Worker


£24,395.00 per annum

37.5 hours per week

Fixed Term contract until 31/03/2025

About the role

We are looking for an Intervention Worker to join us on the PURE Project.

The PURE Project is funded by the UK Government through the UK Shared Prosperity Fund (UKSPF) You will support Birmingham residents to access training, education or employment. Our customers are often vulnerably housed and have complex needs. The interventions we provide, aim to remove barriers to employment and assist our participants to improve their confidence, skills and ultimately reach financial freedom and independent living.

You will need to achieve registration and outcome KPI’s set out in the project and be organised and structured in your approach to work, with an outcome focussed attitude. You will manage relationships with internal and community venues and develop engagement strategies to help identify marginalised groups that can be supported through the project.

You will work across the city, in a variety of settings and have the flexibility and autonomy to plan your own diary. Flexibility is essential in this role as you will be required to work over 7 days per week between the hours of 8am and 8pm to be able to engage with residents within the services we operate in.

Our participants enjoy engaging with their dedicated Intervention Worker, so we need you to be committed, empathetic, imaginative and reliable to support them with their needs.

The benefits;

  • 34 days annual leave, plus the option to purchase up to 5 additional days
  • Birthday leave
  • New Home leave
  • Life assurance (3 x salary)
  • Employee Assistance programme
  • Employee Wellbeing programme
  • Flexible Working options

About You

  • Possess a robust knowledge and experience of employability and employer focussed job support
  • Able to demonstrate and role model essential employability behaviours and experience in motivating others.
  • Possess a robust knowledge of employment related and wider social and economic issues and barriers that people face in accessing employment and experience in addressing these effectively
  • A sound knowledge of partner agencies that support people in the local area
  • Possess and maintain an understanding of DWP processes and requirements that some people are likely to be subject to
  • Experience in engaging with people on a one-to-one basis. Demonstrable ability to appropriately apply mentoring and coaching techniques within a solution led approach to the worker/participant relationship.  Experience is valued as much accredited qualifications within these roles.  However, as a guide we would expect as a minimum that Intervention Workers will demonstrate the capacity to operate at a level commensurate with specific Coach /Mentor NVQ level 3 accreditation and /or Information, Advice and Guidance NVQ level 4 accreditation

About us

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

  • Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
  • Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. 

As a Disability Confident Committed Employer, we have committed to:

  • ensure our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people


All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

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