Rich at 3D Personnel is currently looking for a CAFM Team Leader to supervise a Scheduling team in the Birmingham office, Winson Green area.

12 Month contract

£32,000 - £34,000 dependant on experience.

As the CAFM Team Leader will primarily be responsible for the administration of changes to the CAFM database.  This will range from but not be limited to updating, asset tables, location tables, resource tables, asbestos and H&S tables etc.  The role will require coordination with required stakeholders to ensure approvals processes are followed to enable compliance and commercial price lists to be maintained.  One of the key functions of this role is to ensure the CAFM processes are being followed and are auditable.

Daily monitoring and processing of shared mailbox requests.

Processing of CAFM change forms to update tables in the CAFM system.

Updating and maintaining change control records in trackers.

Communicating with various stakeholders to obtain approvals / rejections, follow ups and status updates.

Improve scheduling to smooth work volumes and support sites with more efficient working / grouping of tasks.

Review and monitor data tables in CAFM to ensure data accuracy and correct use.

Update compliance records as required by the contract.

Support Operations teams with training and guidance on the correct process and best practices with relation to the CAFM system.

Support with updating of documentation relating to CAFM processes and training material.

Coordinate ad-hoc requests with the Operations teams to obtain information required for CAFM updates and following changes in legislation or maintenance requirements in SFG20.

Produce ad-hoc reports as required by the contract and wider business.

Support ad-hoc projects that impact on CAFM and compliance.

Ability to allocate works and delegate Ad-hoc request within the Planet requests team ensuring internal and external deadlines are met

Monitor punctuality and fundamental behaviours within the team and escalate any issues to line manager

Provide guidance and knowledge around referrals to the team.

Supporting internal / client calls when required

Note taking – in meetings where required

Cover for Business Improvement (CAFM) Manager

Ensures that building opening / closing processes are followed when first or last into the office.

Keeping up to date records of sickness, lateness, Absences and Appointments within the team, escalating to line manager where required.

Being First point of contact for sickness, lateness, Absences and Appointments, notifying line manager.

Performance Indicators

Ensure all mailbox requests begin processing within 48 hours of receipt (during core working hours, Monday-Friday).

Changes are documented in trackers and emails references and stored to allow the full change process to be audited at any time.

Follow up with key stakeholders as required to ensure backlogs of requests do not occur.

Improved CAFM reporting as a result of better data quality.

360 feedback from key stakeholders (satisfaction surveys)

Achievement of Internal and External Deadlines.

Relationships

External

• Client APOMs
• MOJ Projects

Internal

• Site Managers
• Company Projects
• Commercial Team
• Compliance
• Business Improvement Team

Key Skills

Good literacy skills ensuring that CAFM updates are spelled and formatted correctly

Good excel skills – Regular use of Lookups and Pivot Tables

Process awareness – can follow and implement process

Can interact well with various groups and stakeholders

Good communication skills

People development / mentoring / coaching

Prioritisation and delegating of work within the team

Problem solving using initiative when dealing with complex queries 

Managing workload and prioritisation of tasks

Carrying out instruction from Business Improvement (CAFM Manager)

Personal Profile

Behavioural competencies

• Can work both independently and as part of a team
• Good attention to detail to ensure that errors are kept to a minimum and any issues are identified and addressed satisfactorily
• Punctual – on time and presents themselves professionally and lead by example
• Curious and proactive in looking for issues to identify opportunities for improvement
• Open minded to new ways of working.  Looks for solutions to problems
• Flexible and adaptive to support ad-hoc CAFM projects and requests as required
• Robust in challenging process failings, poor behaviours, and inadequate performance
• A positive working attitude where issues and concerns are escalated to Line Management with the aim of maintaining a happy working environment for everybody
• Respectful of other team members within the office
• Supports office activity including but not limited to; intercom, support with contractors, logging of building facilities jobs
• Maintains a clean and tidy working environment supporting agile working / hot desking as required within the shared office space

Ensure safe working practices are adhered to and any observed safety risks are reported

3D Personnel

3D Personnel Ltd are operating as an Employment Business in relation to this vacancy. 3D Personnel Ltd are a leading name in construction recruitment for the United Kingdom supplying Professional & Technical, Trades & Labour and Construction Services talent across a broad range of construction sectors.  

Our dedicated Resource managers can guide you through the whole construction recruitment process and help you land that dream role in the British construction industry. 

Finding a suitable construction job for you is something 3D Personnel takes massive pride in. Other projects and progression will be available within 3D Personnel due to the ever growing construction industry that is thriving in the United Kingdom. 

3D Personnel is currently working on a number of large scale projects in the United Kingdom, if the job above does not suit please contact us for other potential construction job opportunities near you.  

Benefits of working for 3D Personnel 

Weekly Payroll, 

Dedicated staff looking after you. 

3D Personnel are acting as an employment business