Proactive Personnel are currently recruiting for an Export Sales Administrator on behalf of an international fragrance manufacturer. This will be a 12 month contract initially starting around 20th May.

Purpose of the role:

To provide clerical and administrative support to help maintain and develop profitable business in specific geographic markets.

Responsibilities:

· Maintain and develop relationships with UK and overseas based Scentmakers.

· Maintain and develop relationships with third party distributors.

· Maintain and develop relationships with key contacts in key customers both old and new.

· Process sales orders.

· Process, close and raise sample requests for new business opportunities.

· Process customer complaints.

· Provide regulatory documents.

· Provide price offers and maintain customer price lists.

· Respond to customer queries in a timely manner.

· Provide cover for export sales admin colleagues in other geographic markets when they are off.

· Collaborate with colleagues in Export Sales both in the UK and overseas i.e. FOWA, FOFE, FOI, FOM, FONA and Shipping.

The ideal candidate:

· Good knowledge of IFS processes.

· Able to manage time and identify priorities.

· Customer focused.

· Organised.

· Enthusiastic team player.

ADDITIONAL NOTES

· You will be provided with on-the-job training

· You will receive in-house health and safety induction

· You are required to maintain confidentiality and is not to disclose sensitive business information to third parties

· You are expected to maintain safe working practices and undertake any specific duties allocated under the fragrance oils environment, health and safety policies and procedures

· You are expected to create and maintain working practices that support us to be a sustainable and responsible organisation

The salary will be £26,691 gross per annum. Hours of work 35 per week on a working pattern of 9am to 5.15pm Monday to Thursday and 9am to 2.45pm Friday – 45 mins unpaid mid shift break.

Contractual benefits:

24 days holiday per annum plus bank holidays

• Pension E’ee contributions 5% and E’er contributions 5% of basic salary
• Single cover private healthcare
• Life Assurance of 4 x basic salary

Non contractual benefits

• Business Incentive Plan targeted at 5% of basic pay
• 2 paid Wellbeing Days per annum
• Option to purchase up to an additional 5 days holiday per annum
• Flexibility to work one day per week from home through a team agreement

If you are interested in this role or you would like to know more, please apply or call on (phone number removed)