Wellbeing Hub Navigator

Posted 29/04/2024 by Birmingham Mind

B5, Digbeth, City and Borough of Birmingham
£23,400/annum (£18,720 pro rata)

Wellbeing Hub Navigator - Mental Health


£23,400 FTE (£18,720 pro rata)  

Hours: 30 hours per week  

Contract: 9 months Fixed term 

Are you an empathic individual, who can listen to people’s concerns and help to provide support? 

Are you respectful, mindful and trustful?  

Are you ready to make a difference? 

It takes a special kind of person to be a Wellbeing Navigator with Birmingham Mind; someone who has patience and an empathic nature, who is reliable and dedicated and above all, has a desire to help others.

Over the past couple of years, we have all started to understand mental health and, as an organisation, are proud of the essential work that we do and appreciate the extra mile that our staff go to; we have an opportunity that we know makes us a perfect match! 

As one of our valuable Bullring Wellbeing Hub Navigators, you will be on-hand to provide advice and signposting and offer an important listening service to those in need. You’ll create and deliver a variety of informative and enjoyable sessions and events that support wellbeing and encourage people to join relevant groups. You’ll love meeting new people, providing a welcoming atmosphere for those who attend the Hub and will be able to identify if there are events / groups that would be beneficial to support visitors. You’ll be part of a small, friendly team who ensure the public have access to vital information and that it reaches the most vulnerable people, many who wouldn’t usually reach out for support or help for mental health support. We’re looking for a communicative and confident individual, who feels at ease liaising with external community partnerships. 

With experience of working in the mental health field, you’ll know how to help people be in control of their lives and will treat everyone with dignity and respect. You’ll have a good understanding of the Equality Act and will be able to demonstrate a positive attitude to those who have experienced mental health difficulties.  

With patience and compassion, you’ll be making a difference in people’s lives; it’s not everyone that can say their work has a positive impact on individuals and the community. This is a rewarding opportunity with a great team, and we can’t wait to see you succeed and help others to grow! 

The Service 

The Bullring Wellbeing Hub provides mental health and wellbeing information and support to the public within Birmingham City Centre. 

The aim of the service is to support better mental health and wellbeing to the diverse individuals who pass through the city and people who usually wouldn’t access mental health support or information. 

The Hub offers groups and sessions that support better wellbeing alongside creating opportunities for people to make friends and break isolation. 

The Hub holds promotional campaigns and works in partnership with prominent community services, to offer an eclectic, rich and vibrant safe space for people to drop in. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People. 

We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications: Sunday 19 May 2024 

Interviews to take place on Tuesday 28 and Wednesday 29 May 2024 

Contract, Part Time
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