About The People Service Coordinator Role:

The People Service (HR) Coordinator role will be an integral part of the people and culture at AO and responsible for supporting the people services function with a focus on logistics.

You will be based out of our Crewe office where you will work in a team of 4 and have the opportunity to work on projects that will enable you to collaborate with our diverse network of talented AOers across the full business which expands across the UK.

The role is more than just an office role and is hands on with us working closely with the operation.

Here's What You Can Expect To Be Doing:

You will be working in our Logistics People Services Team, who look after the AO’er Life cycle, but with a focus on our business priorities.

• Administrate our AO'ers life cycle from start to finish
• Provide support to AO'ers via our phone line or mail boxes
• Order and organise all uniform for our Logistics business 
• Provide great service to stakeholders remaining within our SLA 

A Few Things About You:

• Be able to provide clear communication (Verbally and Written).

• Confident in your ability to work alone and with a team 

• Proficient in Microsoft Excel and Word

• Not afraid to question or to be questioned

• Be able to confidently connect and engage with stakeholders at every level through effective communication skills.

• Have the drive to make transformative change.

• Be versatile and flexible, able to seamlessly transition from independent work to collaborative team efforts.

• A background in HR or working with HR would be ideal

A Bit About Us:

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Great People Deserve Great Things:

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back – you’ll be rewarded inside and outside of work.

• 25 days holiday, plus bank holidays
• Staff discount at ao.com & discounted gym offers
• Matched pension - contribute 5% of your annual salary and we'll do the same
• Enhanced Maternity, Paternity and Adoption Packages
• Help @ Hand scheme - virtual GP, mental health support, physiotherapy etc
• 2x fully paid charity days a year
• Internal first approach to recruitment – you get first dibs on any new jobs across the business

To see all our benefits and perks, visit our AO Benefits page.