Temporary Accommodation Visiting Officer

Kingston


Job Role

To deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including
the Council Hostels, Private Leasing Scheme and other supported accommodation including homes spot purchased with providers used to accommodate homeless households, social service clients and individuals with experience of rough sleeping.

To undertake property viewings and sign-ups and to support residents to retain their homes by actively assisting in application for housing benefit on commencement of lettings.

To ensure the effective and efficient management of all Temporary Accommodation accommodation in accordance with relevant legislation, policies and procedures.

To ensure all repairing obligations and health & housing safety rating standards are met within Temporary Accommodation provided within the Council's own Hostel accommodation and homes leased in the private sector including that managed by external providers.

To ensure rent account set-up and closure applicable to a letting providing information to residents on mechanisms for rent payment.

To advise the Housing Access and Housing Solutions team of nominees acceptance of accommodation or in refusal to help secure reasons for this at viewing to provide the Housing Access team.

To ensure periodic compliance certification, health and housing safety rating checks through a programme of periodic and responsive property visits and provide person centred fire risk assessments to ensure safety of occupants.