Unit Coordinator

Hackney


This role involves providing administrative support to a team of social workers working within the corporate parenting team in the children & families service, the role is a very fast paced role, dealing with finance/administrative requests on behalf of the team including minute taking for team discussions. We are seeking a proactive experienced candidate who can competently work with spreadsheets, calendars and other ICT applications. The ideal candidate will be good at organising others and maintaining oversight of administrative tasks on behalf of the team.


Key Duties

To set up and maintain systems and processes to enable the smooth running of the social work unit, ensuring that the work of the unit is co-ordinated and well organised.

To act as a first point of contact for enquiries to the unit, some of which may be complex and/or contentious, from other staff, members of the public, or other
agencies. To answer queries where possible, and to take messages for members of the unit or direct the caller to another source of help.

To take phone calls or receive office visits from children and families known to the unit, dealing sensitively with families who may be in distress.

To ensure diaries and appointments for members of the unit are co-ordinated and accessible.

To organise meetings and arrange venues for members of the unit and maintain follow up and bring forward systems to alert members to forthcoming meetings and appointments.