Lead Co-Ordinator

Stoke-on-Trent

£30,000 a year

Fixed Term (12 months)

We’re looking for someone to join our trusted team to lead and develop a service that supports residents in North Staffordshire to return safely home from hospital. You’ll be based at Royal Stoke University Hospital working out of the Integrated Discharge Hub leading a small team, coordinating a strategic approach, and building great partner relationship to ensure the services’ success.

Job requirements

• Manage a small team of coordinators by providing day-to-day support, one-to-one supervisions, check-ins, and team meetings.
• Provide guidance, share best practices, and act as the main point of contact for new developments or changes.
• Coordinate with the service manager and the wider team for seamless integration and streamlined communications.
• Collect quarterly monitoring data, set out outputs and achievements, and attend project review meetings.
• Support your team with any patient resources and requirements for building a ‘Voluntary Community and Social Enterprise’ support directory.
• Lead on engagement with VAST and other local directories to ensure awareness of local support services.
• Contribute to addressing community needs through the ‘Voluntary Community and Social Enterprise’ sector development activities.

What we’re looking for:

• A degree level education or substantial experience in this area.
• Excellent communication skills.
• An understanding of what good customer service is.
• A commitment to fulfilling contractual requirements for commissioned services.
• Idea generation and implementation.
• A motivational approach to help lead, coach, and support team members.
• A flexible approach that meets service and team demands.
• Capability to work under pressure and manage multiple tasks and demands.
• Capability to report both to your line manager and the service manager for regular updates.

Help us deliver expert support services to bring life back into people’s homes. Apply now!

We’ll be interviewing as we go so might close the application process early if we find the right person.

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