Administrator

An expanding company within the insurance/finance sector based in South Wales and across Europe are looking for an Administrator to join their insurance management team on a 6 Month FTC. You will play a pivotal role in the seamless functioning of their administration services for clients in the finance industry across Europe. You will be responsible for handling client data import/export processes and managing client communications with precision and efficiency. This role requires excellent customer-facing skills, meticulous attention to detail, and the ability to collaborate effectively within a dynamic team environment.

What you'll be doing

Data Import and Export:

• Import client data files within specified Service Level Agreements (SLAs).
• Generate and dispatch client billing files within SLAs.
• Resolve issues promptly to minimise SLA breaches.
• Manipulate client data into standard formats when necessary.
• Communicate with clients regarding data file status and address any identified issues.
• Collaborate with the Client Management team to assist clients with changes or issues.
• Ensure compliance with data protection regulations, including GDPR, and industry standards.

Client Communications:

• Print and send client communications with appropriate inserts.
• Ensure timely dispatch of communications to minimise SLA breaches.
• Manage mail room supplies including paper, toner, and envelopes.
• Address issues with Royal Mail as necessary to ensure smooth communication delivery.

Skills and Experience Required:

• Previous experience in an administration role requiring strong IT skills.
• Proficiency in Microsoft products including Outlook, Excel, and Teams.
• Strong attention to detail and ability to handle large amounts of data.
• Confident communication with stakeholders of diverse backgrounds.

If you are a strong administrator looking for your next move, please get in touch to find out more about the opportunity.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.