Hospital Care Support Assistant

Function: Customer Engagement

Location: Hybrid - Nottingham

Contract type: 6 months fixed term

Job Ref: 828

Salary: £24,735 potential to rise to £29,100 in year 3

Closing Date: 30 April 2024

 

NHS Supply Chain currently has an opportunity for a Hospital Care Support Assistant to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

 

As a Hospital Care Support Assistant, you will provide back-office support to the wider Hospital care team, focusing on comms, creating materials and collateral and query support.

 

Every day you will … 

• Overseeing and updating all hospital care Pulse intranet pages
• Managing daily communications to hospital care teams
• Maintaining customer accounts contacts
• Distributing Trust impact statements
• Processing sample requests
• Supporting onboarding of new starters within Hospital care teams.

What can we offer you?

 

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts.

 

NHS Supply Chain, who are we?

 

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

 

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

 What skills will help you thrive in this role?

• Awareness of NHS Landscape
• Excellent organisational skills
• Attention to details is paramount.
• Advance knowledge of all Microsoft applications
• Willingness to travel
• High level of communications skills – written and oral
• Flexibility to remain and work after hours if required

 

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at (url removed) 

 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

 

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at (url removed) who will be happy to help you with alternative ways to apply.