Property Licensing Officer - Redbridge

Salary: £18.09 per hour

Full Time – Monday-Friday 09:00-17:00

Role Purpose:

• Work as part of a team to deliver the day-to-day licensing support functions in an effective, efficient and customer friendly manner.
• Provide a first point of contact for tenants and landlords when they need specialist advice and information about property licensing.
• Support the work of the enforcement officers by ensuring all information entered onto the database is accurate and up to date.
• To work effectively with other internal services to ensure a joined up service.
• Delivery of appropriate business support processes within the Property Licensing Team.

Key Responsibilities:

• Making decisions in relation to the validity of documents provided by landlords.
• Calculating the level of fee due to be paid.
• Checking applications to ensure they are completed correctly and checking the validity of documentation submitted to support the application and ensure that it is kept safe and recorded on the database.
• Record all payment information taken keeping safe all financial details given.
• Setting up new service request ensuring detailed information is included to allow a prioritization of work.
• Keeping up to date with changes to legislation and guidance in relation to the property licensing schemes.
• Providing advice and assistance on individual applications both in writing and verbally.
• Dealing with landlords and tenants who may be aggressive and difficult.
• Ensuring customers get the right information which is accurate and up to date.

We offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Casey Adams on (phone number removed) or via email (url removed)