Are you someone who loves leading teams and making things run smoothly? Are you available for an immediate start?

Our client, a successful and expanding business, is looking for a motivated Tax Manager to lead a group of Registration Analysts. Your job will be crucial in providing great service to customers and consistently reaching goals and targets.

This role is a Fixed Term Contract of 12 months and offers flexibility in Hybrid working (ideally 3 days in the office a week, and 2 at home). Our client is a proud Equal Opportunity Employer and offers a flexible salary for the right candidate!

If you're interested in this unique opportunity to join a successful and supportive company, and further your career in this Tax Manager position, then we would love to receive your application!

Responsibilities as a Tax Manager

Team Management:

• Establish and communicate clear goals and expectations for the team
• Implement engagement plans to foster a proactive and collaborative team culture
• Run regular team meetings and ensure efficient workload distribution
• Manage and report on individual and team performance against operational targets
• Cultivate a performance-driven culture through regular 1-2-1 and check-in conversations with team members
• Identify training needs and oversee the upskilling of the team to deliver best in class service to customers
• Recognize high performance and reward accomplishments
• Act as a mentor, providing coaching and supporting access to development opportunities
• Lead by example, embodying company traits, and embracing change and company strategies

Team Management:

• Build effective relationships with internal stakeholders, fostering collaboration across diverse teams to achieve company objectives
• Establish and maintain trusted partnerships with vendors and partners, delivering top class service
• Oversee escalations and complex client issues to ensure Customer Satisfaction
• Deputize for Director when required, showcasing leadership and decision-making skills to uphold operational excellence

Continuous Improvement:

• Cultivate a culture of Continuous Improvement (CI) and automation within the team
• Develop a broad understanding of operational processes and functions that partner with the team to drive efficiency or deliver on strategy
• Host Team-Based Problem Solving (LEAN) sessions and facilitate solutions
• Make data-informed decisions and champion the importance of quality data
• Ensure adherence to Standard Operating Procedures (SOPs), building in effective monitoring and control processes
• Facilitate collaboration between with Senior Analysts and Operational Delivery Leads to ensure SOPs are well documented and kept up to date

Experience / Skills

• Bachelor's degree or equivalent/relevant 5-year experience
• Strong professional written and verbal communication skills
• Excellent leadership skills, including the ability to set clear expectations and manage performance effectively
• Solid understanding of team dynamics and motivational factors with experience leading diverse, hybrid teams
• Excellent organization skills, demonstrating attention to detail, diligence, and follow-through
• Strong analytical skills and the ability to make sound decisions with limited data
• Proficient in championing change management initiatives
• Highly agile, capable of prioritizing and/or delegating tasks to deliver on tight deadlines with confidence
• Strong collaborator, with the ability to influence and gain cooperation from peers and stakeholders
• Customer-centric mindset, high accountability, and proven ability to resolve complex business escalations
• Desirable experience with Salesforce, JIRA, and VAT Registration processes
• Demonstrable experience in driving process improvements

Job Title: Tax Manager

Location: Brighton (Hybrid - 3 days a week)

Salary: £45,000 - £50,000 per annum (flexible for right candidate)

Full Time

FTC - 12 Months

For more information about this Tax Manager role, please contact Chloe McCausland at Clearline Recruitment.