PURPOSE OF JOB

To provide general administration support to the Human Resources Shared Service and to ensure the delivery and completion of all aspects of administration for HR, payroll and learning and development.

MAIN ACCOUNTABILITIES

• Providing the first point of contact for queries from members of staff, managers and candidates relating to all aspects of the HR Shared Service - by email, telephone or face to face

• Administration of recruitment processes including organising interviews, delivering interview testing, offers, pre-employment checks and induction

• Responsible for data input into iTrent (Payroll/HR system) for payroll, recruitment administration, training course administration, sickness etc and the production of related correspondence - letters, contracts etc under the guidance of HR Advisors, the Payroll Manager or Learning and Development team

• Organisation of routine logistics for HR, Training and Payroll activities e.g. booking rooms, co-ordinating diaries, photocopying material for recruitment and training events

• General office administration duties

• Checking, processing and recording invoices, and recharging as appropriate, end of year checking to ensure everything processed for Finance close down.

• Electronic filing (iTrent and Anite) to ensure that HR and Payroll information is stored securely and systematically in line with GDPR legislation

• Collating data to enable team members to produce reports e.g. sickness figures and running reports for recruitment checks.

• Ad hoc projects in conjunction with other members of the HR Shared Service e.g. recruitment fairs, health and wellbeing week, corporate working groups

Education and

Training

• 5 GCSE’s A-C (4-9) or equivalent (including Maths/English)
• Certificate of Personnel Practice (CPP) / National Payroll Certificate (NPC) or working towards

Experience

• Experience of working in a HR/payroll environment
• Experience of using an integrated pay/HR system
• Experience of accurate data entry

Skills and Abilities

• Ability to use Microsoft software (Word, Excel, PowerPoint) to a high standard
• Highly developed numeracy and literacy skills
• High level of customer service skills