Job Title: Housing Needs Reviews Caseworker
Location: Camden
Salary / Pay Rate: £25 P/H (Umbrella)
Job Type: Temporary

The Role
We are currently seeking a Housing Needs Reviews Caseworker to assist the housing needs group to improve its services by investigating and responding to enquiries from Members/MP's and formal complaints. You will carry out statutory reviews of decisions under the Housing Act 1996, as amended by the Homeless Reduction Act 2017 (both Part VI and Part VII reviews). You will have direct communication with customers and their elected or other representatives, including lawyers and advocates. Also, close liaison with officers and managers within the housing needs group, to ensure and promote good understanding of the group's work and services.

The Candidate

• have an in-depth knowledge of the Housing Act 1996, parts VI and VII legislation (and amended legislation set out in the Housing Reduction Act 2017). In addition, they require knowledge of related regulations and guidance.
• You will have experience as a Housing Needs Reviews Caseworker
• Possess the ability to communicate effectively and tactfully with a wide range of customers, colleagues and will be able to respond to enquiries from MP's and Councillors about housing related issues.
• You will have experience of providing or ensuring high standards of customer service and of demonstrating high standards of casework and in coming to careful and fair conclusions to a case.

How to apply
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)