Change and Continuous Improvement Practitioner  

Location: Peterborough (Remote) 

Salary: £43,649. 34 per annum  

The Vacancy  

Maternity leave cover, 1-year fixed term contract  

Monday – Friday 9.00am – 5.00pm  

Home based with occasional visits to Head Office in Peterborough as and when required.  

We have a fantastic opportunity to join CKH on a fixed term basis as a Change and Continuous Improvement Practitioner. This role is designed to help enact positive change across the business to support with projects both pre and post approval. 

The ideal candidate will need to be a self-starter and be ready to hit the ground running, not phased by change and keen to get involved and challenge existing business processes. The successful candidate must be with proficient with Visio to support the business with process mapping. 

If you are looking for a new challenge on a fixed term basis, then this may be the role for you! 

We are looking for someone  

• To lead and deliver (where appropriate) change initiatives to a high standard using approved methodologies. 

• To work in partnership with the Business Insights Team to understand demand data to enable thorough analysis and suggestions for continuous improvement and performance reviews. Making effective use of CKH business intelligence and other associated data to assist in well thought, planned and delivered solutions to enhance the business in line with the Corporate Strategy. 

• To support colleagues and deliver training across CKH to develop colleagues’ understanding and skills in Change and Programme Management, further developing a culture of change professional behaviours. 

• To work collaboratively with other directorates to lead and deliver organisational improvement projects that are innovative in their approach. 

• To provide leadership, support and guidance to all directorates to build robust business cases. 

• To organise, lead and participate in interviews, focus groups and process mapping workshops to support research, analysis and problem-solving activity undertaken by the Change and Programme Office.  Take personal ownership and responsibility for documenting complex processes and proposing suggested process improvements. 

• To participate, and lead when appropriate, large complex projects working with others to achieve aims as well as manage and own small discrete pieces of work. 

• To work in partnership, and lead when appropriate, the activity to build technical and non-technical business user requirements for technology enabled solutions. 

• To undertake best practice research to inform the organisation of learning to assist the continuous improvement of the business. 

• To undertake horizon scanning activity and assist in delivering change improvements as a result of internal and external audit and review activity. Provide support to the Corporate Services directorate to respond to internal and external audits and change delivery. To assist in achieving compliance with recommended improvements. resulting from internal or external audits or reviews. 

• To be responsible for seeking out and capturing benefits, tracking their realisation and documenting organisational learning.  To capture, document and disseminate organisational learning, working with the HR team to ensure consistency and maintain learning records. 

• To operate inside an organised and planned framework, whilst planning and organising workload. 

• To represent the Change and Programme Management Office internally and externally, at all times promoting CKH values. 

Requirements          

• Minimum of 5 GSCEs, to include English Language and Maths 

• Practitioner Certificate in Modelling Business Processes (or equivalent) 

• Six Sigma / Lean Six Sigma 

• At least two years of practical experience process mapping 

• Proficient in Visio and process mapping 

• Excellent co-ordinating and organisational skills 

• Experience of building and developing business cases 

• Be able to demonstrate leadership at a variety of levels 

• Flexible in approach and attitude 

• Excellent complex problem-solving skills and logical reasoning 

• Influencing at all levels 

• Confident leading large audiences both face to face and virtually. 

• Solve problems using initiative. 

• Excellent relationship management skills 

• Previous experience of test management and financial planning would be advantageous.