Technical Helpdesk Engineer
Posted 12/04/2024 by Concept Resourcing
Concept are currently looking to recruit 5 experienced Technical Helpdesk / Migration Engineers within a commutable to Milton Keynes to complete a 6 week initial contract with chance of long term extension
Start - 29th April 2024
Duration - 6 weeks (initially)
The Role:
Will involve the following tasks:
- Provide remote technical support to end-users during the migration process.
- Assist in the configuration and testing of IT equipment.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Document and maintain detailed records of migration activities and support tickets.
- Communicate effectively with stakeholders to provide updates on migration progress and address any concerns.
- Sign off
The Candidate:
Must have a minimum of 1-3 years' employment experience within an IT migration / helpdesk / field based engineering role and be able to:
- Support client systems, services and migrations.
- Be confident with IT software and be able to carry out the migration process
- Provide the client with high levels of customer service and have a proven background in doing so.
Rate Information / Benefits:
- Monday - Friday day work
- 9am - 5pm
- £130 per day via Umbrella Company (Inside IR35)
- Flexible remote work environment - to be based from an office in MK for a minimum of 2 days per week, remaining days working from home
- Laptop and phone provided
If you are interested in this vacancy please click apply
- Type:
- Contract
- Start Date:
- 29/04/2024
- Contract Length:
- 6 weeks initial
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- BBBH52396_1712907887
- Job ID:
- 221459864
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