Do you have a passion for customer service with excellent administrative skills?

If your answer is YES, then Altro may have the opportunity you have been waiting for…

We are currently recruiting for a Sales Coordinator to join our Global Customer Care Centre in Letchworth Garden City, based on a 12 Month Fixed Term Contract. Following an initial training period, this will be a hybrid working position, providing flexibility for both home and office working, Monday to Friday.

What will you be doing? As the first point of contact, you will play an important role providing excellent customer service to new and existing customers and accurately record customer requirements.

You will process sales orders and handle sales enquiries by phone or email.

You will be responsible for managing complex and bespoke orders for specific export markets, reviewing contracts, terms & conditions and facilitating the preparation of shipping, banking documentation and related paperwork, including Letters of Credit and Certificates of Origin

You will promote point of sale activities, including new product launches, sales promotions and the sale of short rolls, accessories, obsolete or discontinued stock

Who are we looking for? We need someone who has the ability to prioritise their workload, multitask and use their own initiative. An enthusiastic individual, with previous administration experience, who is a flexible, team player. Although not essential an internal/external sales background, experience of processing sales orders and experience of working with Middle Eastern Markets would be highly advantageous.

It’s not just about your experience and here at Altro we recruit very much on cultural fit. We believe if you have the right attitude and enthusiasm, then we have the right tools and staff to help you be successful in your new role with us!

So, who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do. Head to our Life_at_altro Instagram page to find out more about #LifeAtAltro and #ThePeopleBehindTheProduct

As well as an exciting opportunity and a competitive salary, what does Altro offer? 

• Holiday entitlement starts at 25 days; if you need a little extra... you can buy some more
• A defined contribution pension scheme available for all staff
• Hopefully never needed, but from day one you will be covered by our life assurance scheme
• Occupational Sick Pay and an onsite Occupational Health Service
• Confidential 24-hour life management and personal support service for you and your family
• Enhanced family friendly benefits, including Maternity, Paternity and Shared Parental Leave.
• Free eye tests are available for all employees
• A paid day off each year to take part in our volunteering scheme
• Don’t worry about getting parked...we have free car parking at all our sites
• We offer long service awards to all our employees
• Learning and Development - training and development support, no matter where you are in your career
• A variety of social events across the group, including the company Christmas party.
• It might be a long way off, but we know it’s not always easy to stop working so we provide advice and support to ease the transition to retirement.

Sounds like a great opportunity right? Click apply today!