Customer Services Advisor - Expiring soon!
Posted 03/04/2024 by Novax Recruitment Ltd
Customer Services Advisor
Islington
£23 per hour (umbrella)
Full Time Contract ( 3 months )
Novax Recruitment is actively seeking a Customer Services Advisor in Islington. This is a contract without a scope for extension working full time hours.
The job:
- To ensure complaints are dealt with and responded to within time frames and monthly targets are met.
- To ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required.
- To attend and minute meetings, including public meetings, as directed by the CSM.
- To maintain effective internal communication systems to ensure the speedy generation and receipt of information
- Assist the CSM in ensuring that internal and external meetings are serviced and surgeries are held to enable customers to engage with the service
The candidate:
- Previous experience in a similar role within a local authority is essential
- Considerable proven administrative and finance experience including extensive experience of office computer and cash handling systems
- Considerable proven experience of delivering front line customer focused services, including experience of responding to and resolving complaints
- Experience of working in a construction or contract administration environment with knowledge of contracts,
- maintenance and project management
- Experience of working in a social housing environment
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)
- Type:
- Contract
- Start Date:
- ASAP
- Contract Length:
- 3 months
- Contact Name:
- Login or register to view
- Job Reference:
- RQ1230746_1712160228
- Job ID:
- 221407531
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