Job Title: Office Manager – Plumbing & Drainage Contractor

Salary: £30,000 - £45,000

Location: Kinmel Bay

About Us:

We are a trusted and approved contractor by local authorities, specialising in providing comprehensive plumbing and drainage solutions. With our commitment to excellence and outstanding customer care, we have established ourselves as one of the leading experts in the plumbing and drainage industry in North Wales and the North West. We take pride in being available round-the-clock to address our clients' needs, ensuring their satisfaction and peace of mind.

Job Description:

We are currently seeking a dedicated and proactive Office Manager to join our team. As the Office Manager, you will play a pivotal role in maintaining the efficient operation of our administrative functions while upholding our company's reputation for exceptional customer service. You will oversee day-to-day office activities, manage administrative tasks, and support various departments within the company.

Responsibilities:

• Supervise and coordinate office operations, including handling incoming calls, emails, and correspondence.
• Manage administrative staff, providing guidance, training, and support as needed.
• Maintain office supplies inventory and manage office budgets and expenses.
• Collaborate with other departments to ensure effective communication and workflow.
• Assist with HR tasks, such as recruitment, onboarding, and maintaining employee records.
• Handle customer inquiries and complaints promptly and professionally, demonstrating a commitment to outstanding customer care.
• Assist in organizing company events and initiatives, fostering a positive and collaborative work environment.

Requirements:

• Previous experience in an Office Manager or similar administrative role.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong communication and interpersonal abilities, with a customer-centric approach.
• Proficiency in Microsoft Office Suite and office management software.
• Attention to detail and a high level of accuracy in all tasks.
• Knowledge of HR practices and basic accounting principles is preferred.
• Previous experience in the plumbing or construction industry is advantageous.

Benefits:

• Competitive salary based on experience.
• Health insurance and comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Dynamic and supportive work environment with a reputable company.
• Chance to make a difference by providing essential plumbing and drainage solutions to our community.

If you are a motivated and organised individual passionate about delivering exceptional administrative support and customer care, we encourage you to apply for the Office Manager. Join us in our mission to provide top-notch plumbing and drainage services while ensuring our clients' satisfaction and peace of mind.

We look forward to welcoming you to our team!