Switchboard Operator - Nottingham - Temp to Perm (Immediate Start)

Location: Nottingham

Hours of Work: Mon - Fri 8am - 5pm

Hourly Pay Rate: £14.48p/h Via Umbrella

A World Leading Service Provider who operate on an International scale is seeking an experienced Switchboard Operator based in the Nottingham area on a Temp to Perm contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment plus helpdesk duties as well.

Key Responsibilities include:

• Answering phone calls
• Taking of messages
• Transferring of calls
• Monitoring mailbox and responding to all emails in a timely manner
• Administer and oversee room bookings for site
• Manage Access management system and issue new starter and replacement cards/passes
• Ordering of stationery and catering consumables.
• Positively respond to customers through effective communication and personal accessibility.
• Providing excellent customer service, by managing client expectations and ensuring information is communicated between the team and customers
• Liaising with client on a variety of matters and attending to their needs whilst maintaining a strong working relationship.
• Understand procedures and processes and operate them to the required standard.
• Convey messages and ideas clearly and openly.
• To carry out any reasonable request from management.

Key Requirements:

• Excellent PC based skills, with experience in Word/Excel and Outlook
• 2 years’ experience in a similar role and operating a switchboard
• Some financial / accounting experience may be an advantage
• Must demonstrate a strong sense of customer focus
• Excellent verbal, and good basic standard of written, communication skills
• Results/ task orientated, attention to detail and accuracy
• Excellent time management and organisational skills
• Self-motivated and systematic

If this role would be of any interest then please do apply for the role below.