Customer Support Coordinator | Telford | 12-month FTC |£24,000pa |Enhanced Benefits Package

Are you an experienced Sales Administrator / Customer Support Coordinator with experience within the Manufacturing industry seeking a new role with a reputable company?

The Company

An award-winning Manufacturing company who are looking to recruit into their Customer Support team to cover maternity, initially on a 12 month FTC. Joining a medium sized team of experienced colleagues, you will benefit from the support of your Manager and peers with regards to training and on-boarding.

Although this role is initially a FTC, as the business continues to grow there is a possibility of this role becoming permanent after your FTC ends.

The Opportunity

* Taking inbound calls from Customers regarding their orders, ensuring any complaints or queries are handled effectively.

* Forecasting of customer requirements, communicating demands with the relevant internal teams to ensure supply chain functions run smoothly.

* Working closely with the Account Managers to ensure Customer satisfaction levels are retained

* Processing sales orders accurately on SAP.

* Monday – Friday, 8:45-5pm

What’s In It For You?

* 25 days holiday + stats + your birthday off!

* 37.5 hour working week

* Health and wellness scheme

For further information please contact Lydia Johnson at Seymour John Ltd

By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.