As a Fundraising Coordinator, you will play a pivotal role in providing support and inspiration to individuals participating in fundraising challenges and activities. Your responsibilities will extend to managing their progress, developing innovative initiatives, and diversifying the charity's fundraising income. Engaging actively with all departmental activities, you will contribute to the overall success of our fundraising efforts.

Key Responsibilities of a Fundraising Co-ordinator

• Provide fundraising stewardship to participants of fundraising challenges through proactive telephone calls and emails.
• Address day-to-day queries related to online fundraising pages and offer general fundraising guidance.
• Cultivate relationships by providing advice, motivation, and support to fundraisers engaged in unique challenges, ensuring they meet fundraising deadlines.
• Proficiently utilize the Give Star fundraising registration platform.
• Identify high-performing fundraisers, offering personalized support, and developing a pipeline as needed.
• Follow up with fundraisers who miss deadlines, providing additional support and motivation.
• Express gratitude to supporters through various channels, including telephone, email, and letters, and cross-promote activities.
• Collaborate with internal teams such as Events, Support, Finance, Social Media, and PR, contributing to social media posts and website blogs.
• Offer assistance to other teams, especially in the lead-up to events.
• Record all communications on the database, ensuring compliance with the Data Protection Act (GDPR).
• Assist in the development of fundraising activities, including working with fundraising groups, community fundraising, promoting the lottery, engaging monthly donors, and cultivating potential legacy donors. Attend events as required.

Key Competencies of a Fundraising Co-ordinator

• Proven experience in sales or fundraising is desirable
• Customer support expertise, including effective telephone communication and relationship-building skills.
• Sound understanding of current technology.
• Proficiency in multitasking and prioritization.
• Experience in face-to-face meetings and relationship building.
• Strong administrative skills.
• Understanding of the principles of excellent customer care and the responsibilities of a charity to its donors and supporters.
• Ability to represent the charity effectively to external individuals and organizations

Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills.  Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Danielle Godbold