Medical Secretary

Sector: Healthcare

Location: Manchester

Parking Info: Not specified.

Job Type: Temporary

Start Date: ASAP

Duration of the temporary role: This is expected to ongoing with no end date specified at this stage.

Working days and hours: Monday to Friday, 37.5 hours per week, 9am – 5pm, 8am – 6pm or 8:30am – 16:30pm

Pay Rate - £14 PAYE Incluisve of Holiday pay or £16 Umbrella Pay

Please Note: All rates above are depending on skills and experience

Job Purpose

To provide high level, comprehensive and confidential secretarial support

To have comprehensive understanding of the work of the service and use knowledge, initiative, and skills to your full potential to significantly contribute to the smooth running of the service.

Typing clinical letters for consultants

To manage your own workload to ensure clinical correspondence is produced and turned around in accordance with target timescales.

Book medical appointments where necessary

Keep computer records up to date, and filing using office equipment such as printers, photocopiers, and fax machines

Proactively manage phone calls and voicemail systems, dealing with patient queries in an efficient, informative, and caring manner; including calls from healthcare professionals who require assistance or information for their patients’ care

Deal with all aspects of patient enquiries including appointments, clinics, location of notes, patient, GP and next of kin details.

Audio typing and Proof reading of clinic letters for Consultants, including discharge summaries and admin letters

Deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and Hospital departments etc

Liaise with team and other departments to help ensure a smooth and efficient service.

Carry out general office procedures, including photocopying, filing, sending, and sorting post and sending emails

Ensure department and urgent correspondence is managed to tight deadlines.

Type non-clinical correspondence and documents accurately

Ensure that all referrals are dealt with in a timely manner

Qualifications, Skills, and Experience

Experience of working as a Medical Secretary/Equivalent within the NHS/Healthcare sector

Excellent Audio Typing/Digital Dictation skills

Excellent typing skills with high level of accuracy 

Able to work well within a busy environment

Good medical terminology understanding

Ability to work under pressure and to meet tight deadlines; prioritising workload as a matter of routine

Discretion and sensitivity when dealing with confidential information

High degree of accuracy

Good use of MS office application including MS Teams, Word, Excel, and Outlook

Good communication skills - able to converse clearly and effectively with patients, medical professionals, and members of the public.

Able to work effectively alone and collaboratively