The Multi-Agency Safeguarding Hub (MASH) operates as a single point of contact for members of the public and professionals who are seeking advice and information, and/or who want to make a request for support for a child or young person in Hackney who may be in need of help or protection. The post holder will be responsible to ensure a high quality and effective social work by responding to the needs of children and their families in a timely manner, ensuring that children receive the right level of support at the right time in their lives. The post holder will, in consultation with their line manager, establish the level of need and ensure the right level of intervention in order to safeguard children and promote positive outcomes. Please note that the post holder will not have face-to-face contact with service users as the screening activity takes place over the phone. This role is fast paced and requires a high level of efficiency and analytical skills.