Customer Service Advisor (6 months contract)
Posted 2 weeks ago by Priority Appointments
We are on the lookout for a Customer Service Advisor to join our well established international client based in Camberley on an initial 6 month contract opportunity. This role not only offers immediate challenges and rewards but also the potential for a permanent position!
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
If you have excellent customer service skills, consider yourself a great problem solver and are technically minded, then we have the perfect role for you!!
As the Customer Service Advisor you will benefit from:
• Salary between 28-30k depending on experience
• 8.30am - 5pm, Monday to Friday
• Subsided canteen
• Free on-site parking
• If the role is made permanent, you will also enjoy: private health and dental care, contributory pension scheme, excellent employee wellness programme + more!
As the Customer Service Advisor you will be:
• To follow-up on enquiries where necessary, ensuring that matters are resolved as quickly as possible.
• Deal with technical enquiries from customers and providing solutions
• Spend regular hands-on time in technical workshop to build knowledge, and offer occasional support.
• To set up and conduct video calls with customers both internal and external.
• Handling warranty queries
• Investigate issues as appropriate and provide accurate, up to date information to the enquirer, (internal or external).
• Keep up to date with technical product knowledge and skills
What we are looking for:
We are looking for energetic and proactive individuals with a can-do attitude and a willingness to embrace new challenges. If you are highly organised, self-motivated, possess great customer service skills, and have a technical mind-set, then apply today!
HOW DO I APPLY
If you are interested in applying for this job please use the link, or give one of our friendly team a call on our Basingstoke office telephone number.
If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic RECOMMEND A FRIEND' scheme. Call us TODAY for more details.
By applying for this role your details will be submitted to Priority Appointments. Our Privacy Policy explains how we will use your information please refer to our website and privacy policy for more details.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
If you have excellent customer service skills, consider yourself a great problem solver and are technically minded, then we have the perfect role for you!!
As the Customer Service Advisor you will benefit from:
• Salary between 28-30k depending on experience
• 8.30am - 5pm, Monday to Friday
• Subsided canteen
• Free on-site parking
• If the role is made permanent, you will also enjoy: private health and dental care, contributory pension scheme, excellent employee wellness programme + more!
As the Customer Service Advisor you will be:
• To follow-up on enquiries where necessary, ensuring that matters are resolved as quickly as possible.
• Deal with technical enquiries from customers and providing solutions
• Spend regular hands-on time in technical workshop to build knowledge, and offer occasional support.
• To set up and conduct video calls with customers both internal and external.
• Handling warranty queries
• Investigate issues as appropriate and provide accurate, up to date information to the enquirer, (internal or external).
• Keep up to date with technical product knowledge and skills
What we are looking for:
We are looking for energetic and proactive individuals with a can-do attitude and a willingness to embrace new challenges. If you are highly organised, self-motivated, possess great customer service skills, and have a technical mind-set, then apply today!
HOW DO I APPLY
If you are interested in applying for this job please use the link, or give one of our friendly team a call on our Basingstoke office telephone number.
If this is not the job for you, but you know someone who might be interested please get in touch and take advantage of our fantastic RECOMMEND A FRIEND' scheme. Call us TODAY for more details.
By applying for this role your details will be submitted to Priority Appointments. Our Privacy Policy explains how we will use your information please refer to our website and privacy policy for more details.
- Type:
- Contract
- Start Date:
- 16/05/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- FJ33744
- Job ID:
- 221677907
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